At Lani Living, we strive to make our shipping process as smooth and efficient as possible for our global customers.
1. Delivery Timeframe
- Orders are processed within 2–3 business days after order confirmation.
- Standard delivery times may vary depending on the location:
- Local Orders: 5–7 business days
- International Orders: 10–15 business days
- Please note that these delivery times are estimates and may vary depending on customs and other factors beyond our control.
2. Shipping Fees
- Shipping fees depend on the destination and the weight of the items. You will see the total shipping cost at checkout.
3. Cash on Delivery
- We currently offer Cash on Delivery as our primary payment method.
- Upon delivery, payment is due in cash. Please ensure you have the exact amount ready as our delivery agents may not carry change.
4. Order Tracking
- Once your order is shipped, you will receive a tracking link via email or SMS to monitor your shipment’s status.
5. Undeliverable Packages
- If an order is undeliverable due to an incorrect address or other reasons, please contact us to arrange a reshipment. Additional shipping charges may apply.
6. Delays and Exceptions
- Please note that deliveries may occasionally be delayed due to high demand, weather conditions, or customs processes.
Contact us: [email protected]